PRIVACY POLICY
Last updated: 24 April 2026
1. INTRODUCTION
Welcome to The Halo Lab.
We believe in clarity—not only in what we create, but in how we operate.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from https://www.the-halo-lab.com (the “Service”).
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. WHO WE ARE
The Halo Lab is operated by CARLA YANINA, WITH VAT NUMBER 30394631. We are the Data Controller of your personal data.
For any questions, contact us at:
info@the-halo-lab.com
3. WHAT WE COLLECT
We collect only what is necessary to operate with intention and integrity.
PERSONAL DATA YOU PROVIDE:
Full name
Email address
Phone number (optional)
Shipping and billing address
AUTOMATICALLY COLLECTED DATA:
IP address
Browser type and device information
Pages visited and time spent
COOKIES:
We use cookies to ensure the experience feels seamless, not intrusive. See Section 8.
4. WHY WE COLLECT YOUR DATA (LEGAL BASIS)
Under EU law, we must have a valid reason to process your data.
We rely on:
Contract – to process and deliver your orders
Legal obligation – for tax and accounting requirements
Legitimate interest – to improve our website and user experience
Consent – for marketing communications and non-essential cookies
5. HOW WE USE YOUR DATA
We use your data to:
Process and deliver your orders
Communicate with you AFTER your purchase or inquiries
Provide customer support
Improve our website and experience
Send occasional updates or offers (only if you opt in)
You can unsubscribe from marketing communications at any time.
6. HOW LONG WE KEEP YOUR DATA
We retain your data only as long as necessary:
Order data: up to 10 years
Marketing data: until you withdraw consent
Analytics data: limited retention depending on tools used
7. SHARING YOUR DATA
We do not sell your data.
We only share it with trusted partners essential to operating our Service, such as:
Website platform
Payment processors
Shipping providers
Email and marketing tools (if used)
These providers process your data securely and only for necessary purposes.
8. COOKIES
We use cookies with intention—not excess.
TYPES OF COOKIES:
Essential cookies – required for the website to function
Analytics cookies – help us understand usage (only with consent)
Marketing cookies – used for advertising (only with consent)
When you visit our site, you will be asked to accept or manage your cookie preferences.
You can also control cookies through your browser settings.
9. INTERNATIONAL TRANSFERS
Your data may be processed outside Portugal or the EU.
When this happens, we ensure appropriate safeguards are in place in accordance with GDPR.
10. YOUR RIGHTS
Under the General Data Protection Regulation (GDPR), you have the right to:
Access your data
Correct inaccurate data
Request deletion
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise your rights, contact:
info@the-halo-lab.com
You also have the right to lodge a complaint with your local data protection authority.
11. DATA SECURITY
We take reasonable steps to protect your personal data.
However, no digital system is ever completely secure. We operate with care, but cannot guarantee absolute security.
12. THIRD-PARTY LINKS
Our website may contain links to external sites.
We are not responsible for their content or privacy practices.
13. CHILDREN’S PRIVACY
This Service is not intended for individuals under 18.
We do not knowingly collect data from children.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be reflected on this page with an updated date.
15. CONTACT
For any questions or requests:
We collect only what we need.
We keep only what matters.
We build with intention—always.